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Return and Refund Policy

Effective Date: 05 May 2025

Thank you for shopping at Zaqira.in. We strive to ensure customer satisfaction with every purchase. Please read our Return and Refund Policy carefully to understand your rights and obligations.

Returns

  • We accept returns within 7 days of delivery.
  • To be eligible for a return, the item must be: Unused and in its original condition. In the original packaging
  • Accompanied by the original receipt or proof of purchase
  • Certain items are non-returnable:
  • Perishable goods (e.g., food, flowers)
  • Personalized/customized items
  • Intimate or sanitary goods
  • Sale or clearance items

Return Process

  1. To initiate a return, please contact us at support@zaqira.in or call us at +91 8860063623 with your order number.
  2. We will guide you through the return process and provide the return address.
  3. You are responsible for the return shipping costs unless the product was defective or incorrect.

Refunds

  • Once we receive and inspect your returned item, we will notify you via email.
  • If approved, your refund will be processed within 5–7 business days to your original payment method.
  • Shipping charges are non-refundable unless the return is due to our error (e.g., wrong or damaged item).

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item, contact us at [support@zaqira.in] within 7 days of receiving your order.

Cancellations

Orders can be canceled within 12 hours of placing them. Please email or call us immediately with your order number.

Contact Us

If you have any questions about our Return and Refund Policy, please contact us: